Privacy Policy

Last Updated: [January 28 2026]

1. Introduction

Welcome to Huali Global. We operate a business-to-business (B2B) platform where buyers can browse our catalogues, view our products, and request samples and quotations. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you use our platform, we collect the following personal information:

Information You Provide:

Full name
Email address
Phone number
Company name
Country of residence / operation

Information Collected Automatically:

Browser type and version
Device information
IP address
Pages visited and time spent on our website
Referral source
Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery:

Processing and responding to your sample requests
Processing and responding to your quotation requests
Communicating with you about your inquiries.

Business Operations:

Customer Relationship Management (CRM)
Maintaining records of our business interactions

Analytics and Improvement:

Understanding how our platform is used
Improving our website functionality and user experience
Analyzing trends and user behavior

Marketing

Sending you information about our products, services, and promotions
Personalizing your experience on our platform
Providing relevant product recommendations

Legal Compliance:

Complying with applicable laws and regulations
Protecting our legal rights and interest

4. Legal Basis for Processing (For EEA / UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:

Contractual Necessity: Processing necessary to fulfill your sample and quotation requests
Legitimate Interests: Processing for CRM, analytics improving our services, and direct marketing to existing customers
Consent: Where required by law, particularly for marketing communications to new contacts
Legal Obligations: Processing necessary to comply with applicable laws

5. Data Sharing and Disclosure

Current practice: As of the date of this policy, we do not share your personal data with third-party companies for their own marketing purposes.

Future Sharing: We reserve the right to share your data with third parties in the following circumstances:

Service Providers: Third-party vendors who assist us in operating our platform, processing payments, conducting analytics, or providing customer support
Business Partners: Partners who help us deliver our products and services
Legal Requirements: When required by law, regulation, legal process, or governmental request
Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or others
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction

We will update this policy to reflect any material changes in our data sharing practices.

6. International Data Transfers

As we serve customers worldwide, your personal data may be transferred to, stored, and processed in countries outside your country of residence, including countries that may not provide the same level of data protection.

When we transfer data internationally, we implement appropriate safeguards, which may include:

Standard Contractual Clauses approved by relevant authorities
Ensuring recipients are in countries with adequate data protection laws
Other legally recognized transfer mechanisms

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

Types of Cookies We Use:

Essential Cookies: Required for basic website functionality, including security, network management, and accessibility. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data. This helps us improve our services.
Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
Marketing Cookies: Used to track advertising effectiveness and deliver more relevant advertisements based on your interests.

Managing Cookies: You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Analytics: We use analytics services that may set their own cookies to collect information about your use of our website. This data helps us analyze website traffic and improve our services.

8. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy
Maintain our business relationship with you
Comply with legal obligations
Resolve disputes and enforce our agreements

When your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to certain exceptions)
Right to Restrict Processing: Request that we limit how we use your data
Right to Data Portability: Request transfer of your data to another service provider in a structured, machine-readable format
Right to Object: Object to certain processing activities, including direct marketing
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

For California Residents (CCPA/CPRA): You have additional rights including the right to know what personal information we collect, the right to delete, the right to opt-out of sales/sharing, and the right to non-discrimination for exercising your rights.

To Exercise Your Rights: Please contact us using the details provided in Section 13 below. We will respond to your request within the timeframe required by applicable law.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data transmission (SSL/TLS encryption)
Access controls and authentication
Regular security assessments
Employee training on data protection

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our platform is designed for business use and is not directed at individuals under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children.

If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

Update the "Last Updated" date at the top of this policy
Post the revised policy on our website
Where required by law, notify you via email or through a notice on our platform

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Huali Global

Email: [Your Email Address]

Phone: [Your Phone Number]

Address: [Your Business Address]

14. Additional Information for Specific Jurisdictions

European Economic Area (EEA) and United Kingdom: If you are unsatisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority.

California, USA: This policy serves as our notice at collection. We do not sell personal information as defined under California law.

Brazil (LGPD): You have the right to request information about public and private entities with whom we have shared your data.

This Privacy Policy is effective as of the "Last Updated" date above